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Project Communications Management

Project Communications Management
Provider: Savvy-U
Developed by: MCM Project Management
Instructor: Brian S. Maddox, PMP, MBA
Authors: Brian Maddox, PMP and Nick Maddox, PMP
Media: Online
Course Type: Self-Paced, e-Learning
Course Length: 1.5 hours
Cost: $44.99
PMI PDUs: 1.5
NMA CEUs: .15
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Program Content
  1. Addresses all Federal Acquisition Institute overarching competency: requirements/management development process.
  2. Establishes clear, concise and effective briefing basics identifying the appropriate preparation, presentation and alert networking skill sets.
  3. Promotes industry best practices as established by PMI's PMBOK Guide® 4th Edition regarding project communications.
  4. Discusses stakeholder management, communications planning, blocks to effective communication, the dissemination of communications to internal and/or external stakeholders and reporting performance with the need for documenting and reviewing lessons learned.
  5. Participants receive thirteen (13) customizable templates to assist them in managing the communications on their projects.
Learning Objectives
Research shows that project efficiency and success can be improved through the implementation of repeatable processes, standardized toolsets, and industry proven techniques. Having an adequate framework and methodology to manage a project is critical for business organizations that today must deal with a multitude of internal and external stakeholders in an ever changing and rapid business and political environment. This interactive training will share with you industry-leading best practices in applying effective, industry proven project management tools and techniques.

Participant Level of Understanding
This program is intended for participants with a basic to intermediate knowledge level of project management.

Who Should Attend?
This training is open to anyone who wants a better understanding of how to successfully manage projects.

Prerequisites
There are no prerequisites for this training.

Advance Preparation
There is no advanced preparation required for this training.

Training Recognition and Credits
This course is Federal Acquisition Institute (FAI) FAC-P/PM Approved Training.
Project Management Institute (PMI) Professional Development Units (PDUs).
Upon successful completion of this course, participants will receive one point five (1.5) PDUs.
National Management Association (NMA) Continuing Education Units (CEUs).
Upon successful completion of this course, participants will receive point-one-five (.15) CEUs.
Federal Acquisition Institute (FAI) Continuous Learning Points (CLPs).
Upon successful completion of this course, participants will receive one point five (1.5) CLPs.

Course Outline
  1. Introduction
    1. Instructor Introduction
    2. Course Navigation Tips
    3. About This Course
      1. FAI - Government-wide Investment Requirements
      2. Environmental, Safety, and Occupational Health (ESOH)
    4. What to Expect
  2. Overview
    1. ESOH
    2. ESOH Risks
    3. Project Security Measures
    4. Total Life Cycle Systems Management (TLCSM) Overview
    5. Total Life Cycle Systems Management (TLCSM) Objectives
    6. Total Cost of Ownership (TCO)
    7. Program Planning
    8. Integrated Master Plan (IMP) / Integrated Master Schedule (IMS) Relationship
    9. IMS Objectives
    10. Briefing Basics
      1. Who, What, Where, How, When, and How Long
        1. Who is the audience
        2. Who is delivering the briefing
        3. What is the message
        4. What is the priority
        5. Where is the presentation
        6. How is the briefing to be delivered
        7. When is the briefing to be delivered
        8. How long (time allotment for the briefing)
      2. Presentation Basics
      3. Briefing Preparation - Know Your Audience
        1. Identify key players and organizations
        2. Know the process
      4. Briefing Preparation - No Surprises
      5. Briefing Preparation - Pass-Off
    11. Project Closure: Lessons Learned + Template
  3. Identifying Stakeholders
    1. Identifying Stakeholders Overview
    2. Identifying Stakeholders Questions and Answers
      1. Stakeholder Analysis
      2. Power/Influence Grid + Template
      3. Power/Interest Grid + Template
      4. Influence/Impact Grid + Template
      5. Stakeholder Register + Template
      6. Stakeholder Management Strategy
      7. Stakeholder Analysis Matrix + Template
      8. Stakeholder Reporting Matrix + Template
      9. Kick-off Meeting Agenda + Template
  4. Plan Communications
    1. Plan Communications Overview
    2. Plan Communications Questions and Answers
      1. Communication Requirements Analysis
      2. Potential Communication Channels
      3. Potential Communication Channel Example
      4. Communication Technology
      5. Basic Communications Model
      6. Communication Methods
      7. Interactive Communication
      8. Push Communication
      9. Pull Communication
      10. Status Meeting Agenda + Template
      11. Communications Management Plan + Template
  5. Distribute Information
    1. Distribute Information Overview
    2. Distribute Information Questions and Answers
      1. Distribution of Information
      2. Status Meeting Minutes + Template
      3. Issues Log + Template
  6. Manage Stakeholder Expectations
    1. Manage Stakeholder Expectations Overview
    2. Manage Stakeholder Expectations Questions and Answers
      1. Change Log + Template
  7. Report Performance
    1. Report Performance Overview
    2. Report Performance Questions and Answers
      1. Report Performance Processes
      2. Report Performance Tools and Techniques